We are committed to protecting your privacy. This privacy policy outlines how we collect, use, and share your information when you use our website and services. For further inquiries about our Privacy Policy, please contact us. Note that this policy only applies to information gathered through our website, https://hiretutoruk.co.uk/, and not to information collected offline or by other means.
When using our website and services, we collect various types of information: Personal Information (such as your name, email, phone number, and details related to your educational institution) to communicate with you; Order Information (including service details, due dates, and specific requirements); Correspondence records (like emails and support inquiries); and Technical Information (such as your IP address and browser details) to improve our services and website. We ensure the protection of all customer data and do not sell it to external entities.
We utilise gathered information to efficiently fulfill service requests, communicate order details, enhance service quality, launch new features, detect fraud, tailor user experiences, and comply with legal obligations, while also sending emails.
We do not share your personal information with third parties, except authorised authors under confidentiality agreements. We collaborate with third-party vendors, such as payment processors and data storage companies, who are contractually obligated to protect your data and may disclose it only when required by law or to ensure safety.
We commit to retaining your information only as long as necessary to fulfil the purposes outlined in this Policy, unless longer retention is required or allowed by law.
We will only keep your information for as long as we need to carry out the purposes of this Policy, unless the law requires or allows us to keep it for longer.
To ensure a secure experience for our valued customers, we meticulously uphold the security of all our payment options. We also accept both Stripe and Payoneer as methods of payment. Further, customers can choose to complete the payment through credit or debit card or bank transfer. To enhance the security of the customers’ information, and to protect their data we assign each order of our service a special order number that is used in the customers’ information portal.
As a customer, you have rights regarding your personal information, including access to it, the ability to request corrections, deletion, and objection to its processing. We prioritise your privacy and are dedicated to maintaining these rights.
Hire Tutor UK may revise this Policy at any time and will post updates on their website for users to review the latest version.
